Owner Metrics Scorecard

Five areas, your own figures, one honest source for each. This page does not score you, set a target range or compare you to anyone else’s operation — the only useful comparison is against your own previous weeks.

Companion to Your Dashboard Is Full. Are You Watching the Right Numbers?

Blank is not zero. Mark every row.

If nobody recorded a figure this week, mark it Unknown rather than writing 0 — otherwise next week you compare against a number that never existed. A row with no decision attached does not belong on your weekly page.

Rows Marked: 0 / 35
Estimated: 0
Unknown: 0
Rows Tied To A Decision: 0

Entries save on this device only as you type. Nothing is sent anywhere.

1 · Show Economics

What a show left after everything it cost to serve. This is not company net profit — rent and salaried overhead belong in a wider P&L.

Revenue For The Show

Product Cost

Platform Fees

Giveaways And Promos Given Away

Streamer Pay

Fulfilment Labor Attributed To The Show

Shipping Paid By You

Refunds Attributed To The Show

What The Show Left

Revenue minus everything above.

2 · Inventory Health

What you are holding, and how much of it you can actually promise on stream.

Value Of Stock On Hand

Value Not Moved In 60 Days

SKUs Sold Out On Stream While Stock Existed Somewhere

Open Purchase Orders Not Yet Received

Count Checks Done This Week

Where The Count And The System Disagreed

3 · Fulfilment Flow

How work moved after the wave. The shape matters more than any single figure.

Orders Released After The Show Wave

Orders Shipped

Orders Still Open At Week End

Oldest Open Exception (Age)

Where Work Waited Between Stations

Hours Paid On The Floor

4 · Accuracy And Customer Impact

Cases and dollars are different questions, so they get different rows. Keep confirmed packing errors apart from unresolved claims.

Refund Cases Opened

Refund Value

Packing / Count Errors Confirmed

Claims Inconsistent With Available Records

Product / Delivery Issues

Unresolved / Other

Replacements Sent

Rework Hours

5 · Team And Management Rhythm

The habits behind the numbers. Record what happened, not what was intended.

Huddles Actually Held

Stations That Ran Without A Named Cover

Exceptions That Carried Over More Than A Day

Process Changes Made, With An Owner

Training Or Cross-Cover Done

What The Manager Escalated To The Owner

Fool-You Checklist

Tick anything you almost used as a decision metric this week.

GMV or sold count — activity that can rise while contribution falls.Chat energy or watcher count — attention, not leftover money.Units per hour without complexity — a bundle-heavy hour is not a single-SKU hour.Refund rate alone — a symptom that doesn’t name the leak.Label printed treated as shipped — not the same as scanned on the platform’s clock.On-hand stock without available-to-sell — the sheet can lie while the aisle is empty.Everyone looks busy — waiting and searching wear the same face as packing.

Monday Action

Look back at the decision line under each row. Keep only the figures where you wrote something you would genuinely do, then commit to one action this week. Re-choose the page every quarter.

One Decision

One Action

Owner

Done By

Review Date

Put the week on one page.

A blank weekly workbook across the five areas: show economics, inventory health, fulfillment flow, accuracy, and team rhythm.

One blank page per area, with a source column (Recorded / Estimated / Unknown / N/A)
A page for choosing the few figures that change a decision
A short page on reading your own numbers without fooling yourself
No score, no target range, no benchmark

Blank workbook only. It sets no score, no target range and no benchmark. You record your own figures and compare against your own previous weeks.

Email required. The guide and the on-screen scorecard stay open to everyone.