Draft example — illustrative only. Not a published sheet.
First-Week Packer Training Pack
Companion to Your New Packer Starts Monday. Tick the boxes on screen, or print the sheets and fill them in by hand.
Adapt to your workflow. This pack does not replace required safety training or product-specific procedures.
1 · Before They Arrive
- Trainer assigned and time allocated
- Routine demonstration order prepared, customer details removed
- Correct product, quantity and packaging examples ready
- Order identification and label sequence documented
- Tools and workstation ready under local procedures
- Exception holding area labeled
- Escalation contact and backup identified
- Tasks requiring extra instruction identified
- Required site safety instruction scheduled / completed
| Field | Your Answer |
|---|---|
| Warehouse | |
| Trainer | |
| Backup contact | |
| Exception location | |
| Contact method | |
| Restricted tasks |
2 · First-Week Plan
A suggested sequence, not a schedule to tick off. Adjust to demonstrated skills — do not mark a stage complete because the date passed.
| Stage | Practice | ||
|---|---|---|---|
| Orientation | Follow a complete order; explain where to stop | ||
| Guided packing | Routine orders under observation | ||
| Exceptions | Five controlled scenarios | ||
| Supervised batch | Comparable routine work | ||
| Readiness review | Repeat remaining weak tasks |
Blank columns: evidence to record · trainer initials and date.
3 · Routine Order Checklist
Reorder this sequence to match your approved label and verification workflow.
- Confirm the order reference
- Confirm the product / variant and quantity against the order
- Check condition according to local procedures
- Use approved packaging for the product
- Complete required scanning / checking steps
- Match the label to the correct order / package before dispatch
- Record completion and move the package to the designated place
- Keep any unresolved exception held and identifiable
4 · Exception Cards
| Situation | Trainee Response | |
|---|---|---|
| Item or variant mismatch | Stop; hold order; report expected versus found item | |
| Quantity mismatch | Stop; recount against order; escalate unresolved difference | |
| Damage | Stop; follow approved handling procedure; report condition | |
| Missing stock | Hold order; report item and expected location; do not substitute | |
| Label mismatch | Hold affected packages; escalate for authorized correction |
Blank column: your local owner and holding location. For each case record the order reference, issue, time raised, person notified, authorized resolution and completion check. Keep customer personal information off publicly visible cards.
5 · Observation And Readiness
| Skill | Rating | |
|---|---|---|
| Matches product and variant | ||
| Confirms quantity | ||
| Uses approved packaging | ||
| Follows scanning / checking sequence | ||
| Matches label and package | ||
| Holds and escalates exceptions | ||
| Completes handoff correctly |
Decision: independent work / continue supervision / targeted retraining
Approved tasks · restrictions · next practice · review date
Trainer sign-off · trainee acknowledgment